Cafeteria Procedures

Cafeteria Information and Procedures

Fuel to Learn

The Mission for Food & Nutrition Services:
Provide access to quality nutritious meals in a customer friendly environment. Good nutrition will enhance and support all students and educators ability to achieve academic excellence while forming healthy life long eating habits.

Children who eat breakfast are ready to learn. Give your children a head start - encourage them to eat breakfast at school if they don't eat it at home.

Breakfast served daily from 9:00 AM - 9:20 AM For daily menus go to OCPS Menus.

Cafeteria/Food Service Procedures

  • Upon entering the cafeteria, find a seat and wait for instructions from the administrator on duty in the lunch room.
  • Have your student I.D. out and ready to present to the staff before entering the serving line.
  • If you do not have or forgot your I.D. you will be directed by the administrator on duty when you may get in line.
  • Do not deface your I.D. - name, picture, I.D.#, and bar code must be readable by cashier.
  • There are four serving lines set up exactly the same. The same food and same choices are offered on all lines.

Remember your I.D. or you will be last in line

To enter serving area and pick up your meal you must form a single file line and wait for the turnstile's green light.

As you go through the line make your selections:

  • One entree, two different sides and one milk counts as a complete meal.
  • One choice must be a vegetable or fruit.
  • Choose at least three options.
  • You may take additional items, but be prepared to pay additional costs for example:
    • extra side - 75¢
    • extra milk - 50¢
    • extra entree - $2.50
    • slice of pizza - $2.50
After you have made your meal selections, present your I.D. and payment to the cashier.

When you reach the cashier

  1. Scan your I.D.
  2. State your first and last name
  3. Ask cashier for any à la carte items desired
  4. Present payment - check, cash or money on account

You must pay for all items at the time of purchase.
You can deposit money to your account as a prepayment and use your student I.D. to access the account.

Method of Payments:

Point of Sale:
  • Cash
  • Check
If paying by check, please ensure the check has:
  • The correct date
  • Student ID number and name on check
  • Properly signed
  • Current address and phone number 
  • Check made payable to Conway Middle School
  • Payments Online: SchoolPay Make payments and set up notification alerts on student accounts.
Prepayments for meals by the month, week or year is recommended. Daily cash payments are accepted during meal service; however, students spend less time in line if meals are prepaid. You can maximize the time your child has to eat lunch by taking care of meal payments at the beginning of the month or week rather than in the lunch line.

Free and Reduced Lunch/Breakfast

Online applications are now available in English and Spanish - easy, fast and accurate at MySchoolApps. Online applications processed in two business days as opposed to the two week paper application process. An application for school meal benefits is also available at the front office.

Parents or guardians are to fill out ONE APPLICATION PER FAMILY. The completed application form may be returned to the cafeteria manager at the school where your YOUNGEST child is enrolled.

Those students who received free or reduced price benefits last year will begin the new school year on the same status. A new application must be submitted and processed for the new school year in order for meal benefits to continue. The new application may take TEN DAYS for processing.


Meal Prices

Breakfast - $1.75
Reduced Breakfast - $0.30 (30¢)
Lunch - $2.75
Reduced Lunch - $0.40 (40¢)

À La Carte Items

Bottled Water - $1.00
Milk - $.50 (50¢) Assorted Chips - $.75 (75¢) Chocolate Chip Cookie - $.50 (50¢)

Commonly Asked Questions

My child has a certain food allergy; how can I ensure he/she does not have an allergic reaction?

The Food and Nutrition Services Department is required to provide reasonable accommodations for students with allergies.


  • Ensure cafeteria is aware of your child's allergies or special diets.
  • Have a FNS Diet Order Form completed by parent/guardian and return to school's cafeteria manager. Email form to [email protected] or fax to 407-317-3951.

How can I find out what my child is buying for lunch?

Simply contact the food service manager and request an account history for your child. A printed journal detailing all of your child's transactions will be provided.

I need a refund for money on my child's account; how can I get the money?

Refunds may be requested by contacting the manager in writing or in person during non-serving hours (9:30 AM to 11:00 AM) (2:15 PM to 3:00 PM).

Refunds are also available from the FNS department by calling 407-317-3700 ext. 2025161.

What happens to money left on my child's account at the end of the year?

Money remaining on your child's account at the end of the year will be transferred over to the next year. Even if you change schools as long as you stay enrolled in an Orange County Public School the money will "follow" the student.

My child is already out of money; how did this happen?

Review account history with your child and the selections they are making. There are many à la carte menu choices which can add up quickly if a student does not make wise decisions.
If necessary, spending limits and restrictions can be set on the student's account. Contact the food service manager with any questions or assistance needed to make this arrangement.

How will I know when my child needs more money for lunch?

Communicate with your child the need to follow a budget and ask the cashier for their balance. Cashiers will try to warn students when their account is low but do not rely solely on the cashier. Students go through the line very quickly and sometimes a student leaves before we can communicate the low balance with them. Recurring payments can be set up utilizing SchoolPay.

Career Opportunities

Looking for a family friendly job? Could your budget use an extra $135-$190 each week? If so, you should consider working with OCPS Food & Nutrition Services. Positions of 3.5-5 hours per day are available in school cafeterias around the district. You can be trained for a variety of job duties, such as preparing and serving food or operating a computer at meal service. Also, job growth opportunities are offered. OCPS offers full benefits such as: health insurance, retirement plan, sick leave, and personal leave. Also, dental and vision plans are available. Apply online at

Contact Information

Karen Shumsky Food Service Manager   
Email: [email protected]
Direct Phone Line: (407)-249-6423
Best times to call: Monday - Friday from 9:30 AM to 11:00 AM or 2:00 PM to 3:00 PM.

Click here to go to the OCPS Food and Nutrition web site.

Click here to see our latest Health Department Inspection.